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Proudly Serving all of the Southwest
Call 480-250-3014 / Text 480-822-0025
Frequently asked questions
Below you'll find answers to or most commonly asked questions. If you don't find the answer you are looking for please contact us!
Everything you want to know about a Beer Burro!
Will my event venue allow a Beer Burro?
Our donkeys have attended events all over the Valley at resorts, restaurants, event venues, you name it and they have been welcomed with open arms. It is a good practice to inform the event venue prior to get approval for all your vendors attending, including the Beer Burro.
Who is responsible to provide the beer and ice?
We do not sell alcohol. The venue or client provides all beverages.
What is the difference between a Burro, Donkey and an Ass?
There's no difference. "Ass' was the original name for a donkey. For many years, "ass" and "she-ass" were completely normal and non-vulgar terms that people used to describe their pack animals.
How do I reserve a Beer Burro?
You can contact us via phone (480-250-3014) or the contact page on our website. We do require a 50% non-refundable deposit. The remaining balance is to be paid 30 days prior to our event date.
Are you insured?
Yes, we are insured with a commercial liability policy.
Do the donkeys make a "mess"?
Our donkeys go everywhere - hotels, restaurants, you name it. Don't worry about a mess, they rarely create a concern, but just in case they are accessorized with a tactful donkey diaper (bun-bag).
What can the donkeys carry and how much can they carry?
Generally speaking, donkeys can pull about twice their body weight across flat, even ground. As for what they can withstand on their back, if we stick to the standard a donkey should carry no more the 20%-25% of their body weight. Here at BeerBurro.com we like to keep it under that and limit the load to around 30-40 pounds (12-14 beers with ice on each side). Our donkeys have been used as unique trasportation to distribute things from water bottles, wine barrels, beer, tequila to party favors and marketing materials. If not too heavy, we can get as creative as you would like.
Can flash photography be used around the donkeys?
Yes! Our donkeys are used to having their photos taken.
Who provides the flowers and signs for the Wedding Donkey?
We provide everything needed for the donkey. This includes the flowers and signage. Flowers can be coordinated to match the colors or theme of the wedding. We do offer customized signage.
What can I expect when I hire BeerBurro.com for an event?
You can be assured on the day of your event your beer burro will arrive 45 minutes to an hour prior to the designated start time to make sure we are ready and waiting to greet all your guest. Prior to the start time your burro handler will reach out and communicate with the venue staff for the location of the beverages and ice. In addition 1-2 friendly handlers will accompany the burro to assist with beverages, photos and any questions your guest may have. Your burro will be clean, accessorized, dressed to impress and ready to party.
When is a donkey called a jackass?
A 'jackass" actually refers to a mule and not a donkey. It has this nickname because mules are created by cross-breeding a male donkey and a female horse, and male donkeys are called jacks.