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Frequently Asked Questions
Everything You Need To know
What is a Beer Burro?
A Beer Burro is a professionally trained and impeccably styled donkey that serves beverages as part of a unique, interactive guest experience. Outfitted with custom-designed cooler packs, the burro carries chilled beer, wine, or specialty drinks and is accompanied by a professional attendant to ensure seamless, safe service.
Designed to be both functional and unforgettable, the Beer Burro transforms beverage service into an experience—one that sparks conversation, creates lasting impressions, and becomes one of the most talked-about moments of your event.
What types of events do you serve?
We provide Beer Burro services for weddings, corporate events, private parties, and resort activations throughout Arizona.
How do I reserve a Beer Burro?
Reserving a Beer Burro is a fast and simple process. Bookings can be made through our website or by phone. A 50% non-refundable deposit is required to secure your date, with the remaining balance due 30 days prior to your event.
All contracts, invoicing, and payments are handled electronically—no printing, scanning, or paperwork required—making the process seamless from start to finish. Due to demand, we recommend booking as early as possible.
What can I expect when I hire Beer Burro for an event?
Your Beer Burro will arrive approximately 45–60 minutes prior to the scheduled start time. A professional handler will coordinate with venue staff regarding beverage placement, ice, timing, and guest flow.
Throughout the experience, 1–2 friendly, experienced handlers accompany the burro to assist guests and ensure everything runs smoothly.
Will my event venue allow a Beer Burro?
Our Beer Burros have been welcomed at resorts, wedding venues, private estates, restaurants, and homes throughout Arizona. We recommend confirming vendor approval with your venue prior to booking. Insurance documentation can be provided upon request.
Who provides the beer and ice?
Beer Burro does not sell or provide alcohol. All beverages and ice are supplied by the client or venue.
What comes in the mini bar?
Each Beer Burro mini bar is thoughtfully stocked with cocktail essentials, including fresh lime slices, lime juice, festive toothpicks, napkins, and a selection of flavored salts. For specialty cocktails, coordinating sugars and cups can also be provided
What can the burro serve?
Our burros can serve a wide range of beverages or select items provided by the client, as long as they are safe and appropriate. This includes canned and bottled beverages, specialty drinks, hot beverages via our Burrista Burro, warm churros with our Churro Burro, and sweet options through our Donut Donkey experience.
How much can a Beer Burro carry?
Our burros comfortably carry approximately 30–40 pounds total, typically allowing for 10–14 beverages per side with ice.
How long is Beer Burro service?
Service duration varies by package and event type, most often aligning with cocktail hour or a featured portion of the event.
Can guests pet and take photos with the burro?
Yes. Guests are welcome to pet the burro and take photos throughout the experience. A professional handler is always present to guide interactions and ensure the burro’s comfort.
Is flash photography allowed?
Yes. Our burros are fully comfortable with flash photography.
Do the donkeys make a mess?
Our burros wear discreet, professional donkey diapers during events to ensure cleanliness
Can the Beer Burro be styled to match my event?
Yes. Flowers, signage, and accessories are coordinated to complement your event’s aesthetic. Custom options are available.
Are the animals cared for during the event?
Always. Animal care is central to everything we do. Our burros receive regular breaks, water, and attentive handling.
Are you insured?
Yes. Beer Burro carries a commercial liability insurance policy. Certificates are available upon request.
What happens if the weather changes?
We monitor weather conditions closely and will communicate proactively to determine the safest plan if needed.
Refined. Elevated. Unforgettable.
The Beer Burro Experience.
Designed for weddings, resorts, and celebrations that deserve something extraordinary.
Ready to reserve your date?
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